Resource for barbers from barbers
Be engaged- Eye contact, head nods
Be courteous- allow someone to get their entire thought out before interrupting.
Be polite- “May I interrupt, Would you please go into that further.”
Be honest- Truth expressed thoughtfully is received better than expressed in anger or ridicule.
listening effectively will tell you almost everything you need to know about a person.
verbal-Most everyone will give you verbal clues to their dislikes and likes.
Tone-Paying attention to the tone of voice, what people speak cheerfully and passionately about allows you to build upon positive cues and talking points to engage in.
Become a Student of BODY LANGUAGES
The body speaks often louder than the tongue. Micro Expressions
Becoming proficient in reading body language and verbal cues
For some people have a natural ability to read a persons emotion or vibration that person gives off and from there they can use these skills to engage in most pleasing conversations. Others benefit greatly from the constant study of human nature and expression. Over time you can gain enough data from your study of people that from very short brief interactions you can gather by listening effectively, and acquire larger perspective of a person than you could normally.
Facial expressions are very telling, But it is not always the dominate expression that you see on a persons face that tells the true feelings that person is feeling it is the Micro Expressions.
A microexpression is a brief, involuntary facial expression shown on the face of humans according to emotions experienced. They usually occur in high-stakes situations, where people have something to lose or gain. Microexpressions occur when a person is consciously trying to conceal all signs of how they are feeling, or when a person does not consciously know how they are feeling. Unlike regular facial expressions, it is difficult/impossible to hide microexpression reactions. Because we can’t control microexpressions as it happens in a fraction of a second…From Wikipedia, the free encyclopedia
lower resistantance and allows you to explore deeper into the different levels of that persons mental make up. When building relationships creating an experience where someone feels comfortable bearing their soul to you is key to the longevity of your relationship. That relationship is very powerful in business because through strong relationships you gain clients and advocates for your services for life.
Great Barbers Listen and Respect Clients
Don’t spread people’s business or sensitive materials to others
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