Month: July 2016

Listening is The Lost Art that Gives the Biggest Rewards:

0 Comment
picture of barber listening

Listening is essential to your success. Why? Because listening effectively will tell you almost everything you need to know about a person. Everyone will give you verbal clues on their dislikes and likes. Paying attention to the client’s tone, voice, observing what they speak cheerfully and passionately about, allows you to build upon positive cues […]

Consultation sample to satisfy your clients

0 Comment

Example Conversation   Hello sir. My name is X and yours? My Name is X.   Well Mr. X, how can I make you look your best? I want 1 on the side and 2 on the top.   1 side, 2 top. No problem. Since this is my first time cutting your hair, I […]

Going Beyond and Exceeding Client Expectations

0 Comment

Going Beyond Client Expectations   Be punctual: Be ready before your appointments. Inform clients if you are running late, offer them a beverage if you run late beyond five minutes.   Be respectful: “yes sir” “no sir” eye contact, firm hand shake, please, and thank you.   Be a good listener: Give confirmation that you […]

Must have customer service skills to succeed

0 Comment

Customer service   You are entering a field that involves having very close and intimate interaction with individuals. You are responsible for the most important grooming to a man, which is his hair. Hair is the first thing most people see and notice about a person. It is always a privilege when someone trusts you […]

Must do’s before you leave your current shop

0 Comment

The Exit   Tips and Rules to leaving the Shop   Do on to others as you would have them do on to you. Make sure that you that give sufficient notice to employers that you are moving on to other opportunities. Keep your karma right and try not to burn any bridges. You never […]

What you need to know when choosing a barbershop

0 Comment

Such Crustiness!   Crusty: That which is undesirable or below your standards.   The shop you work at is the environment that you spend much of your daily life in, thus it is important the place is desirable and up to your standards. If you feel that the place is crusty, not working for you, […]

Why you must know when to call it a day

0 Comment

Knowing the time to call it a day   By Afternoon, the mental and physical fatigue starts to set in. The thought of grinding it out for one more client tickles your cerebral cortex. Your mind can picture five, maybe ten more cuts if you just push yourself a little more. You can feel the […]

15 keys to success in barbering

0 Comment

KEYS TO SUCCESS   Remember your clients   This is a relationship business; anyone can cut hair, but a barber builds a relationship, take time to remember the people who pay your bills and invite you to their events.   Also try to remember one or two important things; “how is your dog doing?”, “is […]

Systems… The key to keeping clients

0 Comment

Systems   Successful barbering businesses are built upon good systems. A system is a standard way of doing something the same way every time and getting a consistent and predictable result.   In this chapter you will learn: Barbering requires you to build a brand. Your own personal brand is being built from the moment […]


0 Comment

Insurance   Liability Insurance: Any type of insurance policy that protects an individual or business from the risk that they may be sued and held legally liable for something such as malpractice, injury or negligence. Liability insurance policies cover both legal costs and any legal payouts for which the insured would be responsible if found […]